For Jennifer Palazzolo, owner and pharmacist at Flatirons Family Pharmacy in Colorado, the challenge was never demand — it was scaling production with the people and space she already had. Six weeks into life with the Curify 3D printer, she’s refreshingly honest about the journey: it’s a learning curve, and it’s working.
“From the moment I met Charlotta and the team, the culture of this company really spoke to me. I had no doubt that working with Curify was going to be a partnership in problem solving.” — Jennifer Palazzolo
That partnership shows in how Flatirons rolled the printer out: starting with their top items to make the best use of time, then expanding as confidence grew — from troches to suppositories, with capsules next. “At six weeks, we’re far more advanced than we were at three,” Jennifer says, crediting Curify’s hands-on, on-site training.
Flatirons serves a lot of animals and children — often same-day emergency situations. Every hour of technician time the printer frees up is an hour the pharmacy can spend saying yes.
“The more we’re able to use the printer and free up staff time, the more opportunity we have to say: we can get that for you today. In a very competitive compounding market, that’s something that really sets you apart.” — Jennifer Palazzolo
And beyond speed, she points to something people talk about less: precision. Even the most skilled technicians carry a human margin of error — the printer is designed around precision and QA, producing a product she can confidently market to providers. Without technology like this, her expansion plans would stall: “Without the additional help of technology, you just can’t scale.”